Complaints & Appeals: Food

Report issues with our services performed under the Food industry.

At QIMA, we value transparency, responsibility and ethics at every stage of our work.

This Complaints and Appeals channel reinforces our commitment to listening, analyzing and dealing fairly with any manifestation related to our services. In this way, we ensure that everyone has a voice and can contribute to the continuous improvement of our processes.

Please find below the procedure for handling complaints and appeals from QIMA WQS (WQS LLC):

Complaints and Appeals Procedure

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Please find below the procedure for handling complaints and appeals from QIMA IBD (IBD Certifications):

Complaints Procedure

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Appeals Procedure

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